We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity.
From our London HQ, we unite world-class researchers and engineers in an environment that values deep exploration and methodical execution - because the best ideas take time to evolve. Together we’re building a world-class platform to amplify our teams’ most powerful ideas.
Every breakthrough is built on strong foundations. In our People team, you’ll work across disciplines to drive the strategy, culture and structure that enable our success.
Take the next step in your career.
The role
The People Operations team is responsible for managing the full employee lifecycle, maintaining the integrity of core people data and overseeing the systems that enable our people operations processes.
As a highly collaborative function, the team partners closely with People Technology, Payroll, Reward and HR Business Partner teams to deliver a seamless employee experience.
Key responsibilities of the role include:
- Supporting the management of the entire employee lifecycle, including movers, leavers and organisational updates
- Championing HR systems and self-service adoption to drive efficiency and data accuracy
- Delivering a high-quality transactional HR service with consistent guidance and accurate administration
- Managing HR ticketing systems and inboxes to ensure timely resolution, transparency and strong customer engagement
- Monitoring trends in employee queries, escalating complex issues and providing insights to improve service delivery and employee experience
- Producing service metrics activity logs and reporting to support continuous improvement
- Partnering with the wider People team to align on best practices and deliver a consistent employee experience
- Supporting visa and immigration processes in line with legal and company requirements
- Managing third-party vendors to resolve HR issues effectively
- Drafting and issuing employee documentation in line with company standards and compliance obligations
- Supporting People Operations Reward and Benefits projects with cyclical processes as required
Who are we looking for?
The ideal candidate will have the following skills and experience:
- Previous HR Shared Service or People Operations experience
- Previous experience with JML process management, ideally with Workday
- Excellent attention to detail and a proactive problem-solving approach
- The ability to communicate effectively with a range of stakeholders at all levels
- Strong multitasking and prioritisation abilities in fast-paced environments
Why join us?
- Highly competitive compensation plus annual discretionary bonus
- Lunch provided (via Just Eat for Business) and dedicated barista bar
- 30 days’ annual leave
- 9% company pension contributions
- Informal dress code and excellent work/life balance
- Comprehensive healthcare and life assurance
- Cycle-to-work scheme
- Monthly company events
